I have checked my Comcast account configuration setup in Outlook and it follows the suggested protocol for POP (and later IMAP) account setup. Click next to attempt using an unencrypted connection. An encrypted connection to your mail server is not available. CONNECT OUTLOOK TO MAC MAIL SERVER HOW TOThey wanted to know how to make Outlook send secure email. ![]() Type in the 8 character username of the shared mailbox (i.e. A couple of Outlook users complained this week that Outlook doesnt support the encryption methods their mail server does. Click on the plus sign button near the lower-left corner, and then click New Account from the pop-up menu. Click Tools on the menu bar, and then click Accounts from the drop-down list. I switched my account type from POP to IMAP but that has not solved the problem either. Instructions for Connect (on-prem) Shared Mailboxes. I created a new Outlook Profile in hopes that might work but it still has a delayed connection problem. My iPhone mail program instantly connects with the Comcast account and downloads emails. My internet connect is otherwise robust and without delay or problems. This delay has never occurred before the latest upgrade to Outlook for Mac 2016. You can manage the sync frequency by clicking on the Advanced button. ![]() In bottom right of screen: "Connecting securely to ." (Never got the "securely language previously.) After multiple tries (usually by me manually selecting "sending/receiving" it may connect and send Related to Incoming Server: The IMAP accounts are synchronizing all mail folders between Outlook 2016 and the mail server. Since one of the recent upgrades to Outlook for Mac 2016 (running version 15.17.1), when I open my Outlook program it is unable to connect immediately to Comcast email server.
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